At Glomont NextGen, we value our clients and are committed to maintaining transparency and fairness in all our processes. This Refund Policy outlines the terms related to token amounts, seat bookings, and service initiation, in line with our internal operational guidelines.
Any applicable or miscellaneous operational deductions during refund processing shall be at the sole discretion of Glomont NextGen.
Token Amount Payment
To initiate services and secure academic processing, clients are required to pay a token amount as per Glomont NextGen’s internal policy.
- The token amount represents the client’s commitment to proceed with the requested academic services.
- This amount is non-refundable, as it is utilized to reserve academic resources, initiate documentation review, mentor allocation, and university coordination.
Seat / Service Booking Charges
Glomont NextGen charges a service or seat booking amount (as communicated at the time of enrollment) to reserve academic slots with partner universities or service teams.
In case of cancellation or modification by the client, the following conditions apply:
- If a seat or service slot becomes unavailable due to internal or institutional limitations, a refund may be processed after deducting applicable operational charges.
- If the client chooses to cancel the booking after confirmation, the booking amount shall be non-refundable.
- If delays in document submission or incomplete information from the client result in seat unavailability, the booking fees will remain non-refundable.
Exceptions
Glomont NextGen reserves the right to review refund requests on a case-by-case basis in exceptional circumstances, including unforeseen events or genuine hardships. Approval of such requests remains solely at the discretion of management.
Important Notes
- This Refund Policy is subject to change without prior notice, based on operational or regulatory requirements.
- Any updates or revisions will be communicated through official channels.
- By making a payment to Glomont NextGen, the client acknowledges and agrees to comply with this Refund Policy.
📩 For Refund-Related Queries:
Please contact our support team through the official Glomont NextGen website or registered communication channels.
